Administrative Coordinator

Lucas Oil Speedway • Wheatland, MO

4d • Onsite

About The Position

Lucas Oil Speedway is seeking a dependable, organized, and adaptable Administrative Coordinator to support the day-to-day operations of the speedway office. The role serves as a key point of contact for guests, customers, vendors, and team members, and assists with administrative, customer service, ticketing, and event-support responsibilities. The successful candidate will be a fast learner comfortable handling changing priorities and a variety of tasks.

The position is primarily based in the Lucas Oil Speedway office, with regular interaction with customers, guests, vendors, and team members. It may also involve working in a busy event environment and supporting operations during race days and other speedway activities.

The schedule is Monday through Friday during the off-season and Tuesday through Saturday during racing season, approximately 30–35 hours per week. The schedule may vary based on events, customer needs, and business operations, and additional flexibility may be required during race events and peak periods.

Requirements

• Proficiency with Microsoft 365, particularly Microsoft Excel, Word, and PowerPoint.
• Strong communication and customer service skills.
• Ability to learn new software platforms and procedures quickly.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and changing priorities.
• Dependable, professional, and friendly demeanor.
• Ability to work independently and effectively as part of a team.
• Ability to maintain confidentiality and handle customer information appropriately.

Nice To Haves

• Previous customer service experience.
• Previous administrative or office experience.
• Experience with ticketing systems, reservation platforms, hospitality, event operations, or guest services.
• Experience working in a fast-paced or seasonal environment.
• Familiarity with motorsports or event venues.

Responsibilities

• Answer incoming phone calls professionally and courteously; provide basic information and direct questions or requests to the appropriate team member or department.
• Provide general customer service and guest support before and during events, and help answer questions and resolve routine customer concerns or refer them to the appropriate person.
• Accept, organize, and distribute packages, mail, and deliveries.
• Assist with maintaining and updating ticketing information through the ticketing platform, and help customers with ticketing questions, concerns, and basic troubleshooting.
• Learn and use the online camping reservation platform; assist customers with reservation questions, booking issues, and account-related concerns; maintain accurate reservation and customer information.
• Keep the office’s outgoing phone message current with relevant information.
• Provide administrative support to the General Manager and other team members, including office organization, filing, data entry, and document preparation.
• Support guest services and general team operations during events.
• Assist with other duties and special projects as needed.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed