Administrative Coordinator

Ruan Transportation Management Systems • Des Moines, IA

9d

About The Position

Perform routine to moderately difficult administrative, office support, and customer service duties to maintain workflow within an operations center. The center may include management, driver support staff, drivers, maintenance staff, and associated customers.

Provide administrative and customer service support, assist with basic dispatch responsibilities, maintain accurate operational information in Ruan transportation management systems, process and audit safety-related documents, and record operational performance data. Perform other job-related duties and special projects as requested.

Requirements

• High school diploma or GED, or equivalent work experience.
• One to two years of experience in clerical, transportation, payroll, or related work.
• Excellent computer skills and proficiency in Microsoft Office Suite, with the ability to become proficient in multiple systems.
• Strong ability to multitask in a fast-paced environment and take direction from multiple operational leaders.
• Excellent written and verbal communication skills.
• Proven ability to independently process, analyze, and report data.

Responsibilities

• Provide administrative support, including answering phones, sorting mail, ordering and maintaining supply inventories, and maintaining dispatch, payroll, and billing information.
• Monitor and update software programs for driver dispatch, maintenance, driver payroll, and billing accurately and on time, ensuring deadlines are met.
• Provide customer service support to drivers, maintenance staff, customers, vendors, and operations support staff.
• Assist with basic dispatch duties, including dispatch setup; preparing pre-trip load and driver documents; communicating with drivers and customers; updating dispatch records; and processing and maintaining post-trip documents.
• Use Ruan transportation management systems to accurately capture required operational data in near real time.
• Process and audit safety-related items, such as driver logs and driver vehicle inspection reports, to ensure compliance with company and DOT regulations.
• Record and maintain operational performance data, including trips, driver pay, miles, stops, fuel, and loads.
• Perform other job-related duties and special projects as requested.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED