Administrative Coordinator (BH)

RHA Health Services • Wilmington, NC

1d • Onsite

About The Position

We are hiring for: Administrative Coordinator (BH) Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Ensures all administrative, accounting, certain service user related, and purchasing functions are handled in an efficient, accurate, and timely manner and is in accordance with company policies and procedures. Assists the Director in the analysis of the unit’s financial performance, through the development, processing, and analysis of performance reports, the preparation of the budget and ensuing analysis of monthly financial reports. Works closely with the Director on the financial feasibility of development projects. Coordinates closely with department heads to establish and monitor systems that provide service user or employee information. RHA Behavioral Health is looking for motivated, detail-oriented operations leaders with the ability to multitask to join our team as an Administrative Coordinator. In this dynamic role you will ensure all administrative, accounting, operations, purchasing and user related service departments are handled in an efficient, accurate, and timely manner. If you’re looking for an opportunity to truly make a difference in the lives of the people that you serve then consider RHA Health Services where we put people first!

Requirements

• High School Diploma or GED equivalent required.
• Minimum of two years of medical office experience.
• Proficient with computers and Microsoft Office, including Excel, PowerPoint, and Outlook.
• Excellent verbal, written, and interpersonal communication skills.
• Valid driver's license required.
• Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Nice To Haves

• Must be fluent in American Sign Language (ASL) for Deaf and Hard of Hearing Programs.

Responsibilities

• Uploads paper medical records daily in compliance with required formats.
• Documents releases and disclosures on the Accounting of Release and Disclosure form.
• Generates and reviews reports as needed.
• Accurately enters data related to individuals served, including admissions, discharges, and medical record updates.
• Ensures adherence to billing protocols and required timeframes.
• Completes and maintains service authorization entry for individuals served by RHA as assigned.
• Provides caseload and authorization management reports as required by the Director.
• Answers telephones, greets visitors, and assists customers, including individuals served, providers, vendors, and colleagues.
• Demonstrates appropriate phone etiquette and effectively assesses and communicates information regarding agency services.
• Takes and forwards messages promptly and professionally.
• Ensures daily deposits are completed, if applicable.
• Oversees and maintains petty cash funds, ensuring proper documentation.
• Ensures security and reconciliation of agency credit cards as assigned.
• Manages general building maintenance and orders office supplies.
• Operates and maintains office equipment as needed.
• Performs risk management duties, including workers’ compensation, OSHA compliance, and safety inspections.
• Conducts office orientations for new employees.
• Prepares and processes documents, forms, and spreadsheets.
• Handles incoming and outgoing mail, including postage and distribution.
• Participates in committees, unit meetings, and community engagements as required.
• Engages in ongoing training and professional development opportunities.
• Demonstrates flexibility and commitment to meeting unit and consumer needs.
• Performs additional responsibilities as assigned.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED