Administrative Coordinator

City of New York • New York, NY

19d • $61,656 - $70,904

About The Position

The Administrative Coordinator supports the Bureau of Food Safety and Community Sanitation (BFSCS) within the New York City Department of Health and Mental Hygiene’s Division of Environmental Health. The Bureau protects the public from health and safety hazards and conducts inspections of restaurants and other facilities. The role provides administrative and customer service support for mobile food vending (MFV) operations, including permit and licensing inquiries, scheduling, reporting, training coordination, and resource tracking. Applicants must be permanent employees in the title and reachable on the Principal Administrative Associate civil service list to be eligible.

Requirements

• Applicants must be permanent employees in the title and reachable on the Principal Administrative Associate civil service list.
• Meet one of the listed Principal Administrative Associate qualification pathways: a baccalaureate degree and two years of satisfactory, full-time, progressively responsible clerical/administrative experience, including one year in an administrative capacity or supervising staff performing work of more than moderate difficulty; or an associate degree or 60 semester credits and three years of such experience, including one year of the specified administrative or supervisory experience; or a high school diploma or equivalent and four years of such experience, including one year of the specified administrative or supervisory experience; or equivalent education and/or experience, while still possessing the required one year of administrative or supervisory experience.
• Education above high school may substitute for general clerical/administrative experience at 30 semester credits for six months of experience, up to a maximum of three years; it cannot substitute for the required year of administrative or supervisory experience.

Responsibilities

• Serve as a point of contact for front-end mobile food vending customer service interactions and route inquiries appropriately.
• Prepare and maintain data and facility reports, logs, and tracking analyses to support decision-making by the Regional Director.
• Provide phone and in-person customer service concerning mobile food vending permits and licenses, including guidance on required documentation.
• Assist with operational logistics, including scheduling appointments for Mobile Food Vendors pre-permit inspections and controlling inventory.
• Organize and host training sessions and ensure designated facility space is available for administrative and custodial staff.
• Address inquiries from the Bureau’s Health & Safety Coordinator and maintain compliance with health and safety regulations.
• Collaborate with Human Resources on personnel matters, including training and documentation.
• Work with the Director of Communications to keep facility literature and customer service messaging up to date.
• Support the Bureau’s Project Support Specialist with vehicle usage updates and documentation.
• Coordinate with the Sr. Procurement Coordinator to monitor supplies and report IT or resource issues.
• Perform additional administrative duties and special projects as assigned to support the program.

Benefits

• Premium-free health insurance plan; the posting states it saves employees over $10,000 annually based on a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union or benefit fund.
• Public-sector defined-benefit pension plan with steady monthly retirement payments.
• Tax-deferred savings program.
• Worksite Wellness Program offering health resources and opportunities.
• Depending on the position, the ability to work from home up to two days during the week.
• Job security compared with private-sector employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level