Administrative Coordinator, Liver Center

Beth Israel Lahey Health

7d•$25 - $34•Hybrid

About The Position

The Administrative Coordinator position will support the Liver Center at Beth Israel Deaconess Medical Center in Boston, MA. This is a Monday through Friday position, 8:30am-5pm. Once fully trained, this role will offer a hybrid work schedule (2 days remote, 3 days onsite). Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures.

Requirements

High School diploma or GED required.
3-5 years related work experience required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
Ability to make decisions that are guided by precedents, policies and objectives.
Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Ability to set goals and determines how to accomplish defined results with some guidelines.
Ability to communicate clearly and effectively in written English with internal and external customers.
Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.
Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Ability to remain calm in stressful situations.

Nice To Haves

Associate's degree preferred.

Responsibilities

Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation.
Schedules and prepares for diverse and complex appointments, meetings and travel arrangements.
Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work.
Plans, coordinates and makes recommendations in preparation for high-profile programs and events for the department.
Independently composes and edits complex and sensitive correspondence, reports and documents for final approval by manager.
Compiles, analyzes and summarizes data from multiple sources to create detailed complex documents, reports and high-level presentations.
Supports the patients receiving care in the Splanchnic Thrombosis Multidisciplinary Clinic.
Works closely with the Nurse Coordinator in the clinic, organizes many tests, referrals, and scheduling required to prepare a patient for their clinic appointment.
Works with all multidisciplinary staff and providers to support the smooth organization and functioning of the various clinics, and clinical conferences.
Supports outreach efforts by assisting in any additional admin support functions, to ensure successful outreach events.