Administrative Coordinator, Childcare Center

Valley Health•Winchester, VA

10d•$19 - $24•Onsite

About The Position

The Childcare Center Administrative Coordinator provides administrative and operational support to the Director and Manager of the Childcare Center within a hospital-based setting. This role serves as a primary point of contact for families, staff, and visitors, ensuring a professional and welcoming environment. The position requires strong organizational, computer, and customer service skills, and provides on-site leadership support in the absence of the Director and Manager.

Requirements

High school diploma or equivalent required.
Minimum of 2–3 years of administrative or office support experience, preferably in a childcare, healthcare, or customer service setting.
Strong computer proficiency, including Microsoft Office (Word, Excel, Outlook).
Excellent customer service skills with professional in-person and phone etiquette.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Effective communication and interpersonal skills.
Ability to maintain confidentiality and handle sensitive information appropriately.
Demonstrated reliability and ability to work independently with minimal supervision.

Nice To Haves

Associate degree in business administration, early childhood education, or related field preferred.

Responsibilities

Provide day-to-day administrative support to the Director and Manager, including scheduling, correspondence, and document management.
Serve as the primary front desk contact, greeting families and visitors and managing phone and email inquiries with professionalism and discretion.
Maintain accurate records, including enrollment documentation, attendance, billing support, and required regulatory documentation.
Support coordination of enrollment processes, waitlists, and communication with families.
Utilize computer systems and software (e.g., Microsoft Office, childcare management systems) to track and manage center operations.
Assist with preparation of reports, communications, and materials for staff and families.
Ensure compliance with hospital policies and childcare licensing requirements through proper documentation and recordkeeping.
Support center operations by assisting with supply management, ordering, and coordination of routine administrative tasks.
Serve as a backup point of contact for on-site leadership, assisting with basic operational decision-making and issue escalation when the Director and Manager are not present.
Promote a positive and professional environment aligned with the organization’s mission and values.

Benefits

A Zero-Deductible Health Plan
Dental and vision insurance
Generous Paid Time Off
Tuition Assistance
Retirement Savings Match
A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
Membership to Healthy U: An Incentive-Based Wellness Program
Health savings account
Flexible spending account for childcare
Life insurance
Short-term and long-term disability
Professional development
Discounts to on-campus dining