Administrative Coordinator

Bartlett Tree Experts•Charlotte, NC
•Onsite

About The Position

Bartlett Tree Experts is seeking an Administrative Coordinator to support its Charlotte office. The role works directly with Arborists and clients to facilitate sales, increase brand awareness, and build a satisfied customer base. It includes answering incoming calls in a high-volume environment, making outbound customer service and sales calls, and completing administrative and customer service tasks while supporting office and production team members. Duties are performed in the local office during business hours. The company is a scientific tree and shrub care provider with more than 130 offices across the United States, Canada, Great Britain, and Ireland.

Requirements

  • Excellent verbal and written communication skills.
  • Ability to foster a positive work environment.
  • Highly motivated and able to multitask in a fast-paced office.
  • Ability to work independently and take initiative.
  • Excellent time management.
  • Strong organizational capabilities.
  • Strong knowledge of Microsoft Office suite.
  • Ability to learn and work within various proprietary operating systems.
  • Strong interpersonal and leadership skills.
  • Detail-oriented, with accurate data-entry skills.

Responsibilities

  • Work directly with Arborists and clients to facilitate sales, increase brand awareness, and build a satisfied customer base.
  • Answer incoming phone calls in a high-call-volume environment and make outbound calls related to customer service and sales.
  • Perform customer service and administrative tasks while supporting office and production team members and following company policies.
  • Work independently and take initiative.
  • Multitask, prioritize, and manage time efficiently.
  • Treat all team members with equality and respect.

Benefits

  • Competitive compensation
  • Safety-first culture and professional workplace
  • Advancement opportunities; the company promotes from within
  • Medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Bonus program
  • Access to training, continuing education programs, and resources provided by the Bartlett Tree Experts Research Laboratories
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