Administrative Coordinator

Silco Fire & Security•Toledo, OH

3d•Onsite

About The Position

Silco Fire & Security is seeking an organized, detail-oriented Administrative Coordinator for its Toledo, Ohio branch. This office-based role supports branch operations and technicians; it is not customer-facing and does not involve scheduling by phone with customers. The coordinator processes service and inspection documentation, prepares information for technicians, follows up on open items, handles routine office administration, coordinates with vendors, and works with teams at the Cincinnati office. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Office or administrative experience.
Strong attention to detail, especially with data entry.
Organized and able to work independently in a small branch.
Comfortable with Microsoft Office and willing to learn the company’s service software.
Reliable, takes ownership and follows through.
Employment is contingent upon completing and passing a background check and drug screen.

Nice To Haves

Experience in a service or trades business.

Responsibilities

Process technician service and inspection tickets accurately and on time.
Map upcoming inspections, pre-plotting and grouping them by area.
Ensure technicians have the paperwork, drawings and site information they need each day.
Follow up on open tickets, deficiencies and quotes.
Handle day-to-day office tasks, including data entry, filing, supply ordering, mail and new account setup.
Coordinate with vendors on branch needs such as supplies, building services and repairs.
Work with the Cincinnati service, inspection and billing teams to resolve questions.
Perform other duties as assigned.