Administrative Coordinator

ADT • Sarasota, FL

13d

About The Position

The Administrative Coordinator handles installation, service, and customer service work assigned by Management in a Consumer Small Business office. The role includes coordinating installation and service workflows, maintaining customer information, and supporting field technicians, advisors, vendors, and customers. Additional tasks may be assigned by Management.

The listed responsibilities describe the general nature and level of work and are not an exhaustive list of duties or required skills.

Requirements

• High school diploma or equivalent.
• Basic computer knowledge, including Microsoft Word and Excel.
• Typing skills.
• Ability to handle multiple tasks.

Nice To Haves

• Six months of experience is preferred.

Responsibilities

• Manage installation and service backlogs.
• Schedule installation and service jobs and fill schedule gaps.
• Manage installation and monitoring permits.
• Manage missing paperwork and scan installation and service paperwork when needed.
• Respond to phone calls and emails from field technicians and advisors.
• Update customer accounts.
• Schedule vendor meetings.
• Assist with customer credits or cancellations.
• Perform additional tasks assigned by Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED