Administrative Coordinator

Advantia Health•Gaithersburg, MD

103d•$20 - $23•Onsite

About The Position

Simmonds, Martin, & Helmbrecht of Advantia is a medical practice founded in 1970, with a focus on strong personal relationships between patients and physicians. The practice offers onsite services including high-definition ultrasound, minimally invasive surgery, operative hysteroscopy, and comprehensive antepartum testing. This position floats between the Gaithersburg and Rockville offices. The Administrative Coordinator serves as a first point of contact for patients and visitors, providing front-office support by greeting and assisting patients, scheduling appointments, and maintaining records and accounts. The role handles patient registration and updates, supports patient satisfaction, and works with other teams to resolve customer needs. The position requires at least two years of experience in a medical or clinical office and the ability to travel between practice locations as needed.

Requirements

High school diploma or GED.
At least two years of experience in a medical or clinical office.
Ability to travel between practice locations as needed.
COVID-19 and flu vaccination, or an approved accommodation request, is required as a condition of employment.

Nice To Haves

Associate's degree.

Responsibilities

Greet and assist patients, schedule appointments, and maintain records and accounts.
Welcome patients and visitors in person or by telephone as the first point of contact between patients and the practice.
Complete registration for new patients or verify mobile registration, and update registration information for established patients.
Handle patient situations effectively, including concerns from upset or dissatisfied customers, and work with other teams to resolve customer needs.
Schedule appointments in person or by telephone according to established guidelines to support patient satisfaction, provider time, and treatment room utilization.