Administrative Coordinator

CCRM Fertility•New York, NY

82d•$26 - $29•Onsite

About The Position

The Administrative Coordinator demonstrates knowledge and skills in the coordination and facilitation of administrative duties related to assisting the CCRM Management team. Administrative support can be provided to various members of the CCRM Management team. They report to assigned CCRM Manager but may take daily directions from other staff members.

Requirements

Must be organized and possess knowledge and excellent communication skills.
Must possess excellent customer service skills.
Must demonstrate problem solving skills related to the position.
Must be able to multi-task, prioritize, and be detail oriented.
Must possess a high level of independent judgment and accuracy.
Must be able to communicate positively and professionally with all team members.
Must have the ability to function independently, and seek assistance from the management team as needed.
Demonstrate the ability to be a team player and possess a willingness to perform duties that are assigned or delegated to him/her as well as a willingness to perform duties of other employees as needed.
Support vision and mission.
Maintain confidentiality of all work information.
Demonstrate an ability to function successfully in a team environment.
Exhibit courteous, compassionate and respectful treatment of fellow employees and external contacts.
Participates in identifying problems and suggesting solutions.
Maintains HIPAA and Confidentiality for all patient and clinic information.
Utilizes time efficiently.
High School Diploma, or previous administrative assistant or related experience required.
Experience with Microsoft Office products

Responsibilities

Manage Physicians’ schedules/calendars
Monitor and take incoming New Patient/existing patient requests (phone/email/text or any other system providing requests or potential NP information)
Execute New Patient information intake
Populate information into all programs requiring patient information
Make up-to-date notes in all appropriate locations (ie: patient appointment notes, progress notes, etc.) on all patient interaction
Assist in getting authorizations for treatment
Coordinate the assembly and delivery of Medical Records to patient and/or referring Doctor
Monitor electronic follow-up message for upcoming patient appointments
Make in-person call to verify New Patient appointment one week prior to appointment date
Schedule follow-up appointments, surgeries, HSG, Saline Sonograms, etc.
Work closely with entire Admin team to assist in team coverage of all offices
Fast paced communication with Admin team
Other duties as assigned