Administrative Coordinator, Bureau of Food Safety and Community Sanitation

City of New York • New York City, NY

18d • Hybrid

About The Position

The Administrative Coordinator supports the Bureau of Food Safety and Community Sanitation (BFSCS) within the New York City Department of Health and Mental Hygiene’s Division of Environmental Health. The Division works to prevent and control illness and injury associated with environmental and occupational health risks through outreach, education, surveillance, and enforcement. BFSCS protects the public from hazards that may threaten health or safety and supports inspections of restaurants and other food-service and community facilities.

The role provides front-end customer service for mobile food vending (MFV) inquiries, maintains administrative data and reports, and supports the bureau’s operational, logistical, training, personnel, communications, procurement, and resource needs. The position is open to permanent candidates.

Requirements

• A baccalaureate degree from an accredited college and two years of satisfactory full-time, progressively responsible clerical or administrative experience, including one year in an administrative capacity or supervising staff performing clerical or administrative work of more than moderate difficulty; or an associate degree or 60 semester credits and three years of such experience, including the specified year of administrative or supervisory experience; or a high school diploma or equivalent and four years of such experience, including the specified year of administrative or supervisory experience; or equivalent education and/or experience.
• All candidates must have one year of administrative or supervisory experience of the type specified in the qualifications.
• Education above the high school level may substitute for general clerical or administrative experience at 30 semester credits for six months of experience, up to a maximum of three years; it cannot substitute for the required year of administrative or supervisory experience.

Nice To Haves

• Excellent communication skills.
• Excellent interpersonal skills.
• Excellent decision-making and problem-solving skills.
• Proficiency with Microsoft Office.
• Bilingual.

Responsibilities

• Serve as a point of contact for front-end mobile food vending customer service interactions and route inquiries appropriately.
• Prepare and maintain data and facility reports, logs, and tracking analyses to support the Regional Director’s decision-making.
• Provide phone and in-person customer service regarding mobile food vending permits and licenses, including guidance on required documentation.
• Assist with logistical planning and execution, including scheduling mobile food vendor pre-permit inspections and controlling inventory.
• Organize and host training sessions and ensure designated facility space is available for administrative and custodial staff.
• Address inquiries from the Bureau’s Health & Safety Coordinator and maintain compliance with health and safety regulations.
• Collaborate with Human Resources on personnel matters, including training and documentation.
• Work with the Director of Communications to ensure the facility has current literature and messaging for customer service needs.
• Support the Bureau’s Project Support Specialist with vehicle usage updates and documentation.
• Coordinate with the Senior Procurement Coordinator to monitor supplies and report IT or resource issues.
• Perform additional administrative duties and special projects as assigned.

Benefits

• Potential eligibility for federal or state loan forgiveness and repayment assistance programs.
• Premium-free health insurance plan; the posting states it saves employees over $10,000 annually based on a 2024 assessment.
• Additional health, fitness, and financial benefits may be available depending on the position’s associated union or benefit fund.
• Public-sector defined benefit pension plan with steady monthly payments in retirement.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the ability to work from home up to two days during the week.
• Job security compared with private-sector employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level