Administrative Coordinator

Sagora Senior Living•Arlington, TX

About The Position

At Sagora Senior Living, the Administrative Coordinator supports resident experience functions in the community and fills the business office role. The position reports to the Executive Director, who leads the community and is responsible for its financial, human resource, and operations management. The role supports a senior living community offering independent living, assisted living, or memory care, with a focus on residents, teamwork, and quality.

Requirements

  • One or more years of previous management experience in the senior housing, hospitality, or service industry.
  • Advanced computer and Microsoft Office experience, including the ability to create reports and analyze operational issues.
  • Desire to work with senior adults.
  • Ability to solve complex operational and people problems.
  • Valid driver’s license in good standing and ability to meet company driving standards.
  • Excellent verbal and written communication skills, including the ability to communicate effectively with residents, families, and team members.
  • Complete company- and state-required background checks before the first day.
  • Health screening and T.B./CXR clearance according to state requirements.

Responsibilities

  • Support the Executive Director and fulfill the Executive Director role in the leader’s absence, providing guidance and direction to residents, residents’ families, and team members.
  • Interact with residents and families to build relationships.
  • Oversee details of resident customer service operations, including dining room service, housekeeping, concierge, and business office services.
  • Assist other management team members with budgetary issues.
  • Submit reports as directed.
  • Assist with recruiting, hiring, training, disciplining, terminating, promoting, and motivating team members.
  • Perform administrative functions in support of the Executive Director.
  • Work with other management team members to market and manage the community.
  • Serve as Manager on Duty (MOD) as assigned.
  • Be on call 24 hours a day for emergency or crisis situations.
  • Work weekend and holiday rotations to ensure appropriate coverage.
  • Perform other duties as assigned or requested.

Benefits

  • Company-paid telemedicine service for full-time benefit-eligible team members
  • On-Demand Pay/pay advance requests
  • Discount and rewards program
  • Health, dental, vision, disability, and life insurance
  • Flexible Spending Account
  • Dependent Care Flexible Plan
  • Health Savings Account
  • 401(k) retirement savings plan with company matching
  • Paid time off and holiday pay
  • Team Member Assistance Program with counseling services
  • Discounted meal tickets
  • Referral bonus program
  • Tuition assistance for programs directly related to the team member’s position
  • Lasting relationships with residents
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