Administrative Coordinator - General Medicine

Beth Israel Lahey Health

1d • $25 - $34

About The Position

The Administrative Coordinator provides support for leadership positions and a division or department by coordinating administrative work, projects, and staff. The role performs a range of administrative functions requiring in-depth knowledge of departmental programs, operations, services, and hospital policies and procedures.

Responsibilities include managing access and communications for high-level positions; coordinating appointments, meetings, and travel; supporting committees and departmental events; preparing sensitive correspondence and complex reports; and compiling information into detailed documents and presentations. The position also completes department-specific responsibilities documented at the local level.

Requirements

• High school diploma or GED required.
• 3–5 years of related work experience required.
• Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications.
• Ability to produce complex documents, perform analysis, and maintain databases.
• Ability to communicate clearly and effectively in written English with internal and external customers.
• Ability to comprehend and converse in English with medical center staff, patients, families, and external customers.
• Working knowledge of standard concepts, practices, procedures, and policies, with the ability to apply them in varied situations.
• Ability to make decisions guided by precedents, policies, and objectives, and to make recommendations on issues affecting a department or functional area.
• Ability to analyze varied problems using observation, knowledge, and skills based on general precedents.
• Ability to set goals and determine how to accomplish defined results within some guidelines and broad managerial direction.
• Ability to lead small projects or work groups, foster a collaborative and respectful team environment, and improve workflows.
• Ability to provide professional, respectful, service-oriented customer service using active listening and problem-solving skills, and remain calm in stressful situations.

Nice To Haves

• Associate’s degree preferred.

Responsibilities

• Screens telephone calls and manages access for high-level positions, deciding which individuals need face-to-face meetings, which can be referred to other managers, and when situations can be resolved directly.
• Schedules and prepares for diverse and complex appointments, meetings, and travel arrangements.
• Oversees committee planning and preparation, distributes minutes, and prepares agendas, materials, and committee work.
• Plans, coordinates, and makes recommendations in preparation for high-profile departmental programs and events.
• Independently composes and edits complex and sensitive correspondence, reports, and documents for a manager’s final approval.
• Compiles, analyzes, and summarizes data from multiple sources to create detailed, complex documents, reports, and high-level presentations.
• Completes department-specific responsibilities documented at the local level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED