Administrative Coordinator

Silco•Toledo, OH

2d•Onsite

About The Position

Silco Fire & Security is seeking an organized, detail-oriented Administrative Coordinator for its Toledo branch. This is an office-based, non-customer-facing role that supports branch operations and helps technicians complete their work. The coordinator processes service and inspection documentation, prepares information and materials for technicians, follows up on open work, handles general office administration, and coordinates with vendors and internal teams. Other duties may be assigned. Employment is contingent upon successfully completing a background check and drug screen.

Requirements

High school diploma or equivalent.
Office or administrative experience.
Strong attention to detail, especially with data entry.
Ability to stay organized and work independently in a small branch.
Comfort with Microsoft Office and willingness to learn the company's service software.
Reliability, ownership, and follow-through.

Nice To Haves

Experience in a service or trades business.

Responsibilities

Process technician service and inspection tickets accurately and on time.
Map upcoming inspections, pre-plot them, and group them by area.
Ensure technicians have the paperwork, drawings, and site information they need each day.
Follow up on open tickets, deficiencies, and quotes.
Handle day-to-day office tasks, including data entry, filing, supply ordering, mail, and new account setup.
Coordinate with vendors on branch needs, including supplies, building services, and repairs.
Work with the Cincinnati service, inspection, and billing teams to resolve questions.
Perform other duties as assigned.