Administrative Assistant

The Affiliated Sante Group • Silver Spring, MD

5d • $22 - $23 • Onsite

About The Position

Rock Creek Foundation is seeking a full-time Bilingual (Spanish/English) Administrative Coordinator to join our team in Silver Spring, MD. This role requires strong organizational skills, a person-centered approach, and excellent communication abilities. This position requires a high level of organization, a person-centered attitude, and excellent communication skills. Candidates should be responsible, reliable, have a good work ethic They should be able to work effectively as part of a team and have access to a personal vehicle for business-related travel.

Requirements

• (2) year experience.
• Must be able to speak English/Spanish fluently
• High school diploma or general education degree (GED).
• Must have access to a personal vehicle for business purposes and possess a valid driver’s license with less than two (2) points as well as current automobile insurance.
• Must be able to work with “high-risk” consumers who have mental illnesses as well as developmental and physical disabilities.
• We expect all staff to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.

Nice To Haves

• A positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.

Responsibilities

• Retrieves voicemail messages and forwards them to appropriate personnel in a timely manner
• Serves as the primary administrative support for Plum Orchard programs, including DDA and MHA
• Responds to inquiries related to Developmental Disabilities and Mental Health programs and routes requests appropriately
• Coordinates intake assessments and manages administrative intake processes for DDA and MHA programs
• Maintain program waitlists, admission documentation, and related correspondence
• Supports interdepartmental communication and assists program leadership across service lines
• Answers incoming telephone calls, determines caller needs, and directs calls to the appropriate personnel or department
• Takes and relays messages or transfers calls to voicemail when staff are unavailable
• Responds to general inquiries regarding the organization and provides addresses, directions, and other relevant information
• Greet on-site visitors, determines the purpose of visits, and notifies appropriate personnel
• Monitors visitor access and issues visitor passes in accordance with office procedures
• Receives, sorts, and distributes incoming mail and routes internal publications as needed
• Performs general clerical duties, including filing, photocopying, scanning, and collating documents
• Maintains and distributes updated telephone directories
• Schedule conference room usage for meetings as requested by staff
• Ensures the reception area is maintained in a clean, organized, and professional manner
• Issues visitor badges and directs visitors to the appropriate sign-in location
• Schedules intake assessments, collaborates with the intake team, makes recommendations to appropriate team members, and coordinates consumer trial visits
• Maintains departmental waitlists and distributes admission decision documentation as required
• conduct quarterly meetings with family members and assists in the development of family support services
• Assists departments with the development and coordination of virtual support services
• Coordinates and plans large-scale company events, including holiday celebrations and Family and Friends Day
• Attends all mandatory meetings as required
• Transports individuals using a personal vehicle, as necessary and in accordance with company policy
• Reviews and responds to work email at the beginning and end of each shift
• Participates in and successfully completes all required trainings
• Assists with quarterly chart audits
• Monitors daily attendance and submits required information to the Finance department
• Assists with supply purchasing, inventory management, and credit card reconciliation
• Performs other related duties as assigned

Benefits

• Schedule: Monday through Friday, 8am - 4pm.
• Hourly Rate Range: $22.00 - $23.00
• Robust Retirement Plan – 403(b) with company match to support your future.
• Health Coverage That Cares – Comprehensive medical, dental, and vision insurance.
• Time to Recharge – Generous paid time off and parental leave.
• Celebrate You – Enjoy your birthday off every year!
• Training & Growth – Ongoing development programs and career advancement opportunities.
• Culture of Purpose – A welcoming, inclusive environment where you belong.
• Tuition Reimbursement – Invest in your education, and we’ll support you.
• Employee Assistance Program – Confidential support for life's challenges.
• Wellness Perks – Annual wellness initiatives and access to the Calm App.
• Recognition & Rewards – Through our Awardco platform and referral program.
• Exclusive Discounts – Enjoy deals through FunEx and more.
• Comprehensive Insurance– Life and AD&D insurance provided at no cost.
• Short- and long-term disability coverage.
• Optional legal assistance and transferable life insurance.
• Pet insurance for your furry family.
• Ancillary plans like critical illness, accident, and hospital indemnity.
• Financial Flexibility – Flexible spending accounts (FSA) to help with healthcare and dependent care expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED