Administrative Coordinator
About The Position
Performs administrative duties and provides general support for multiple departments, including Engineering, Housekeeping, and Guest Services. Responsibilities include, but are not limited to, maintaining filing systems, maintaining checkbooks, maintaining Payrolls, acting liaison between corresponding departments and vendors, and maintaining a professional environment. Confidentiality and integrity is of utmost priority to this role. Supervise the operation of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
Requirements
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Must possess basic computational ability.
- Must possess basic computer skills.
- Professional demeanor and able to relate easily to a wide range of stakeholders.
- Strong organizational, project management, multi-tasking, and time-management skills; ability balance multiple projects seamlessly while adhering to stringent deadlines.
- Highly responsible and able to handle confidential information with the utmost discretion
- High attention to detail and accuracy.
- Resourceful and proactive.
- Must be bilingual in English and Spanish.
- High school or equivalent education required.
- 1-2 years Administrative experience.
- Must be proficient in Microsoft Word, Excel, and Outlook.
- Must have experience in filing systems.
Nice To Haves
- Prior housekeeping experience preferred.
Responsibilities
- Perform clerical duties such as typing correspondence and reports, filing, and answering phones.
- Maintain and upkeep various filing systems, including vendor information where necessary.
- Assist Managers in daily payroll duties
- Assist managers in updating monthly checkbooks and coding invoices for the departments
- Daily liaison for lost and found.
- In charge of Synergy logs for Housekeeping
- In charge of coordinating the PM program through communications with all three departments
- Assist in month inventories for the departments
- Assist in ordering supplies for the departments
- Assist managers in scheduling appointments, meetings
- Maintain a professional working environment and attitude.
- Maintain and upkeep of all office equipment.
- Answer all telephone calls coming into the Housekeeping office.
- Coordinate and distribute guest requests via StarGuest and telephone and ensure they are addressed promptly.
- Manage early arrivals/VIPs' special requests by continuously providing update for Housekeeping Managers on priority of rooms needed
- Update additional credits/rollaway beds and cribs make up and delivery charges sheet daily.
- Ensure that the key and phone distribution system is well-maintained and inventory record is updated.
- Record all late/absent employees on designated attendance sheet.
- Monitor occupancy status of guest rooms on a constant basis and ensure continuous communication with the Front Office
- Perform general cleaning tasks using standard hotel cleaning products as assigned by a supervisor to adhere to health standards.
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
