Administrative Coordinator - Mississauga

Raffi Jewellers Yorkdale Inc • Mississauga, ON

1d • CA$55,000 - CA$65,000 • Onsite

About The Position

Raffi Jewellers is seeking to expand its team with an Administrative Coordinator in Mississauga. This permanent, full-time, on-site role is primarily focused on administration and operations, playing an important part in ensuring that the client experience is supported by accurate, efficient, and well-organized processes. The ideal candidate will be organized, dependable, and detail-oriented, taking ownership of responsibilities and ensuring the boutique operates efficiently and professionally. This role is crucial in creating a seamless client experience.

Requirements

• Previous experience in luxury retail, hospitality, administration, or a similar high-service environment.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Professional and polished interpersonal skills.
• Strong computer skills and familiarity with Microsoft Office.
• Ability to manage multiple priorities and meet deadlines.
• Ability to handle confidential information with discretion.
• A proactive approach and strong follow-through.
• Qualified candidates must be legally entitled to work in Canada.

Nice To Haves

• Experience in luxury watches, jewellery, or premium retail is an asset.

Responsibilities

• Provide administrative support to boutique management and the sales team.
• Maintain accurate client, sales, and operational records.
• Prepare reports, correspondence, and other administrative documentation.
• Coordinate appointments, schedules, meetings, and internal communications.
• Maintain organized files and ensure documentation is complete and up to date.
• Assist with inventory-related administration and documentation.
• Monitor office and boutique supplies and coordinate replenishment as required.
• Support daily boutique opening and closing administrative procedures.
• Assist with the intake and documentation of watches requiring service.
• Maintain accurate records of service appointments, client information, and service documentation.
• Coordinate information between clients, the service workshop, and boutique team.
• Assist with service follow-ups and administrative requirements.
• Ensure client documentation is handled accurately and confidentially.
• Support the Sales and Hospitality teams with appointments and special client requests.
• Assist with private appointments, events, and client activities.
• Work closely with the Hospitality team to ensure operational and administrative requirements are addressed.
• Help ensure that administrative processes are seamless and do not detract from the client experience.

Benefits

• Access specialized training and development opportunities to advance your skills across different facets of the luxury retail industry.
• Be part of exciting client events, training seminars and specialized experiences.
• Enjoy industry-leading pay and a comprehensive benefits package with opportunities to earn based on individual and team performance.
• Experience a workplace that supports your well-being and fosters inclusivity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed