Administrative Coordinator

ADT • Jacksonville, FL

2d

About The Position

The Administrative Coordinator handles install, service, and customer service work assigned by Management in a Consumer Small Business office. The role supports installation and service operations through backlog management, scheduling, permit management, paperwork processing, account updates, and customer assistance. Additional tasks may be assigned by Management. The listed responsibilities describe the general nature and level of the work and are not an exhaustive list of duties or skills.

Requirements

• High school diploma or equivalent.
• Basic computer knowledge, including Microsoft Word and Excel, and typing skills.
• Ability to handle multiple tasks.

Nice To Haves

• Six months of experience.

Responsibilities

• Manage installation and service backlogs.
• Schedule installation and service jobs and fill schedule gaps.
• Manage installation and monitoring permits.
• Manage missing paperwork and scan installation and service paperwork when needed.
• Handle phone calls and emails from Field Technicians and Advisors.
• Update customer accounts.
• Schedule vendor meetings.
• Assist with customer credits or cancellations.
• Perform additional tasks assigned by Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED