Administrative Coordinator, Civil Courtroom Services
About The Position
Under supervision, provides exceptional customer service and record keeping for individuals who have business in Hamilton County Municipal Court. Manages the case docket and oversees day-to-day work operations in a Municipal Civil courtroom. Enters and updates data into the Case Management System for Municipal Civil. Scans all court documents into the Case Management System. The ideal candidate shares our vision for the future, demonstrates our values of respect, integrity and fairness, kindness, and serving others, and is: Eager to learn - Demonstrates curiosity, adaptability, and a commitment to continuous improvement in understanding procedures. Committed to excellence - Strives for accuracy, efficiency, and professionalism in all aspects of their work, ensuring the highest standards in customer service. Team-oriented - Thrives in a collaborative environment, supporting colleagues and contributing to the overall success of the Bailiff Division. Big-picture thinker - Understands the impact of their role on the broader goals of the division and court operations.
Requirements
- High school diploma or equivalent.
- Basic computer functions, including typing with speed and accuracy.
- Data entry and analysis.
Nice To Haves
- Knowledge of Municipal Civil Court operations
- Knowledge of Laws, court processes, and court proceedings
- Ability to interact and build relationships with people of diverse backgrounds, personalities and characteristics, including but not limited to age, gender-identity, race/ethnicity, religious beliefs, disability status, sexual orientation, socioeconomic status, and physical appearance.
- Ability to maintain professional demeanor at all times and act in accordance with the office values - respect, integrity and fairness, kindness, and serving others.
- Ability to effectively manage time and tasks, re-evaluate priorities, and adjust assignments as necessary.
- Ability to handle large quantities of work or work under time pressure in a fast-paced environment.
- Ability to stay organized and focused on tasks in spite of interruptions.
- Ability to work as a team member as well as independently.
- Ability to become proficient in job tasks through on the job training.
- Ability to earn trust and respect and ask for help when needed.
- Ability to provide excellent customer service.
Responsibilities
- Provide exceptional customer service to the public and attorneys in the courtroom.
- Process paperwork for service provided.
- Verify information provided and ensure timely, accurate and consistent service to the customer.
- Maintain professionalism and confidentiality.
- Respond to customer inquiries: determine the nature of requests, retrieve information from the system or hard-copy files, and provide assistance directly or by referring the customer to the appropriate party.
- Keeping an accurate record of the actions in court each day
- Preparing the Judges/Magistrates dockets
- Review and analyze the information presented in judicial entries, complaints and affidavits.
- Work closely with courtroom staff and judges/magistrates to accurately and efficiently process cases during court proceedings.
- Filing case file jackets and paperwork
- Enter all information from judicial entries and other court documents into the Case Management System
- Verifies information provided and ensures accurate completion
- Prepares the civil docket for designated courtroom
- Scans judicial entries, and all other court documents into the Case Management System
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
