Administrative Coordinator 3

State of Louisiana • Tallulah, LA

2d • Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Join our team and help provide essential benefits and services to individuals and families in need. An ideal candidate should possess the following competencies: Accepting Direction, Demonstrating Accountability, Following Policies and Procedures, Acting with Ethics and Integrity, Communicating Effectively, and Displaying Professionalism.

Requirements

• Two years of experience in administrative services.
• Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Responsibilities

• Receives and reviews applications for compliance with departmental policies and assists clients with applying for benefits through the kiosk.
• Conducts client interviews and gathers information to assess potential eligibility for SNAP, Family Independence Temporary Assistance, Kinship Care Assistance, and STEP program benefits.
• Performs eligibility-related activities, including registering work items, processing appointment letters, address changes, benefit verifications, and Electronic Benefit Card issuance or replacement.
• Researches client information and verifies case documentation using applicable eligibility and benefits systems, including CLIENT, SIEVS, LDET, LASES, INFOPAC, CAFÉ, and LITE.
• Provides clerical and administrative support by scanning and indexing documents, processing mail and faxes, maintaining forms and supplies, compiling reports, and distributing documents to staff.
• Maintains knowledge of program policies and procedures by participating in required training, including National Voter Registration Act, Disaster Food Stamp, and National Incident Management System training.
• Maintains readiness to support disaster response operations, including assisting with Disaster Food Stamp eligibility interviews and registering and supporting evacuees at designated shelters.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed