Administrative Coordinator 3

State of Louisiana • Marksville, LA

2d • Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Join our team in a dynamic role where your expertise and initiative make a direct impact! This position offers the opportunity to perform complex and specialized administrative support duties, exercise independent judgment, and play a key role in supporting departmental programs and operations. If you thrive in a fast-paced environment, enjoy problem-solving, and are confident applying policies and procedures to accomplish meaningful work, we encourage you to apply and grow your career with us. An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value. Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Requirements

• Two years of experience in administrative services.
• Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Responsibilities

• Greets customers, conducts intake interviews, and assesses client needs to connect applicants with appropriate program staff and services.
• Reviews applicant information, researches prior client services across multiple automated systems, and conducts preliminary eligibility assessments.
• Assists Social Services Analysts by gathering and verifying documentation, processing case information, and supporting eligibility determinations.
• Performs complex case support activities, including updating client information, issuing and replacing Electronic Benefit Cards, scheduling appointments, and processing system transactions.
• Maintains accurate case records and provides administrative support by preparing correspondence, scanning and distributing documents, processing mail and faxes, and compiling reports.
• Maintains proficiency in program policies, procedures, and automated systems through ongoing training and professional development to ensure quality customer service.
• Supports emergency response and disaster operations by assisting with D-SNAP eligibility determinations, interviewing and registering disaster applicants, coordinating shelter support activities, and utilizing disaster response systems to deliver benefits and track evacuees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed