Administrative Concierge

Gates VenturesKirkland, WA
Onsite

About The Position

The Administrative Concierge is the heartbeat of our office experience. This role ensures the workplace runs smoothly while delivering a high standard of hospitality to employees and guests alike. The ideal candidate is organized, service-driven, and proactive; someone who takes pride in the details and creates an environment where people feel genuinely welcomed.

Requirements

  • 2–5+ years in office support, hospitality, workplace services, or a related field
  • Experience in a fast-paced, service-oriented environment
  • Proactive and detail-oriented, with a strong ability to anticipate needs and take initiative
  • Strong interpersonal and communication skills; professional, approachable, and responsive
  • Able to manage multiple tasks simultaneously while maintaining consistency and quality throughout the day
  • Dependable and self-directed; follows through without needing to be reminded
  • Basic proficiency in Microsoft Office (Outlook, Word, Excel) and comfort with workplace tools and systems
  • Ability to pass a detailed background check

Responsibilities

  • Welcome and escort guests to meeting spaces, ensuring a seamless and professional arrival experience
  • Serve as the primary point of contact for visitors throughout their time in the office
  • Manage meeting room flow; reset, clean, and restock spaces between meetings
  • Support meeting logistics including light setup and cleanup for gatherings of all sizes
  • Partner with administrative staff to ensure a smooth meeting experience end to end
  • Keep all kitchens across office spaces fully stocked, clean, and organized daily
  • Maintain storage areas and stockrooms in an orderly and accessible state
  • Conduct routine grocery runs and restocking as needed
  • Assist with lunch setup and cleanup for employee meals and catered meetings
  • Manage all mail and packages, including labeling and courier coordination
  • Respond to day-to-day office needs with a proactive, solutions-oriented mindset
  • Adapt fluidly to shifting priorities and support additional needs as they arise

Benefits

  • medical, dental, vision, life, and disability insurance
  • 401(k) program with employer match
  • generous paid time off for vacation, sick leave, and holidays
  • discretionary annual bonus
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