Administrative Clerk (Temporary)
About The Position
Conduct outbound calls to members to obtain required signatures and documentation. Track, follow up, and ensure timely return of all outstanding account documents. Maintain accurate records of outreach attempts, responses, and completed documentation. Assist in preparing and completing forms related to deed of trust releases. Review documents for accuracy, completeness, and compliance with internal standards. Support the Admin & Projects Manager with day‑to‑day administrative tasks and project coordination. Organize, file, and maintain digital and physical records with a high level of accuracy. Provide professional, courteous communication via phone and email. Answer member questions and route inquiries to the appropriate team members. Uphold a positive, service‑oriented approach in all interactions.
Requirements
- Strong administrative skills with the ability to manage multiple tasks efficiently.
- Excellent verbal communication and phone etiquette.
- High attention to detail and accuracy in documentation.
- Ability to work independently while supporting team objectives.
- Proficiency with office software (e.g. Microsoft Office, CRM systems).
Responsibilities
- Conduct outbound calls to members to obtain required signatures and documentation.
- Track, follow up, and ensure timely return of all outstanding account documents.
- Maintain accurate records of outreach attempts, responses, and completed documentation.
- Assist in preparing and completing forms related to deed of trust releases.
- Review documents for accuracy, completeness, and compliance with internal standards.
- Support the Admin & Projects Manager with day‑to‑day administrative tasks and project coordination.
- Organize, file, and maintain digital and physical records with a high level of accuracy.
- Provide professional, courteous communication via phone and email.
- Answer member questions and route inquiries to the appropriate team members.
- Uphold a positive, service‑oriented approach in all interactions.
Benefits
- Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act
- All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.
- Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
