Administrative Clerk (Clerk 3)

The Government of Nova Scotia•Halifax, NS

3d•CA$48,074 - CA$53,948•Onsite

About The Position

As the Administrative Clerk, you will work under general supervision, perform assignments of intermediate complexity as it relates to depth of analysis, and use independent judgement. You will have sound knowledge of procedures, rules, acts, and regulations that pertain to the department. The Administrative Clerk performs various reception, administrative and clerical tasks associated with the day-to-day functions of the Branch. This position reports to the Manager, Policy and Planning.

Requirements

At least grade 11 plus 4 years of related experience. An equivalent combination of training and experience may be acceptable.
Self-motivated individual who works well independently and participants fully in a team environment.
Values the concepts of equity, diversity, and inclusion to all areas of work.
Able to build productive relationships with non-governmental and governmental members (both internally and externally) in an effective and professional manner.
Proficient using Microsoft Office programs (Word, Excel, Outlook, Power-Point).
Strong interpersonal and communication skills (written and verbal).
Excellent keyboarding skills with a high degree of accuracy.
Canadian citizenship or permanent resident status in Canada.

Nice To Haves

Completion of a business or commercial course
Conflict resolution and/or customer service experience
Knowledge of Nova Scotia immigration programs and/or the entire Canadian immigration experience.

Responsibilities

Receives and assists walk-in program applicants with inquiries.
Provides general inquiry support to phone callers.
Receives meeting visitors and coordinates service provider/other visitors.
Manages supply purchasing for four divisions of the Branch.
Provides support to four IPG Directors and, as needed, provides backfill administrative support for the IPG Senior Executive Director. These supports include: Scheduling meetings and maintaining the calendars, Supporting HR processes, Booking travel and accommodations for Directors, Analyzing budget expenditures and compiling reports on budgets.
Prepares reports from statistical and financial information to ensure management receives appropriate information in an accurate and timely manner.
Receives, classifies, reconciles, consolidates, and/or summarizes documents and information.
Maintains filing system of original source documents for audit and other legal or organizational requirements.
Deals with internal clients or external sources to resolve non-routine queries and problems.
Prepares letters, memoranda and reports for approval, while following up on pending issues. This includes providing backfill support, as needed, for the Branch’s correspondence process.
Coordinates daily work schedules for their role, the correspondence role, and other staff as needed, to ensure reception desk coverage during open hours.
Coordinates with support services and assigns short-term tasks to others when necessary.

Benefits

Defined Benefit Pension Plan
Health
Dental
Life Insurance
General illness
Short and Long Term Disability
Vacation
Employee and Family Assistance Programs
Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies.
Countless career paths.
A Dynamic, client-focused office environment where service excellence and teamwork are our focus.