Administrative Clerk 26-35

Illinois Attorney General•Chicago, IL
•Onsite

About The Position

Performs a variety of specialized technical and high-level clerical duties of an administrative program nature. Ensures the accuracy of data and case information by reviewing, correcting, and amending information prior to processing. Exercises independent judgment in the authorization of case closures, openings, entry, or docketing. Provides information by preparing unique or complex correspondence, by reviewing documentation and drafting appropriate responses. Resolves workflow problems by developing or altering processes and procedures to meet expectations, notifying supervisor for needed resources and required changes. Maintains historical information by docketing data in a manual or computerized docketing system. Provides information by preparing specialized or technical reports and/or memorandums from raw data. Verifies issues or concerns by reviewing or soliciting support information or data from appropriate outside entities. Contributes to the team effort by accomplishing related results in a cooperative and collaborative manner.

Requirements

  • Requires knowledge, skill and mental development equivalent to completion of an Associate’s Degree in management, business or public administration, administrative services or a related discipline and 2 years of professional administrative clerical experience, or completion of a clerical training program and 3 years of related experience.
  • Requires the analytical ability to interpret rules and regulations associated with the legal substance of assigned unit.
  • Requires the ability to exercise independent judgment consistent with the policies and procedures of the Office.
  • Attendance is an essential function of this position.
  • Ability to maintain satisfactory working relationships with other employees and the general public required.

Responsibilities

  • Ensures the accuracy of data and case information by reviewing, correcting, and amending information prior to processing.
  • Exercises independent judgment in the authorization of case closures, openings, entry, or docketing.
  • Provides information by preparing unique or complex correspondence, by reviewing documentation and drafting appropriate responses.
  • Resolves workflow problems by developing or altering processes and procedures to meet expectations, notifying supervisor for needed resources and required changes.
  • Maintains historical information by docketing data in a manual or computerized docketing system.
  • Provides information by preparing specialized or technical reports and/or memorandums from raw data.
  • Verifies issues or concerns by reviewing or soliciting support information or data from appropriate outside entities.
  • Contributes to the team effort by accomplishing related results in a cooperative and collaborative manner.
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