Administrative Clerk - Full-Time Day Shift

Acadia•Dartmouth, MA
•$23 - $27

About The Position

The Administrative Clerk performs general clerical duties in accordance with facility office procedures and handles front-office reception and general administrative tasks. The position supports visitors, vendors, and other guests; maintains visitor security procedures; helps keep office supplies stocked; manages calls and facility inquiries; and processes mail and documents. The role is at Southcoast Behavioral Health, a 192-bed mental health treatment center in Dartmouth, Massachusetts, serving pediatric, adolescent, adult, and geriatric patients, as well as adults with co-occurring mental health and substance use disorders. The job description also refers to providing personal care services under clinical or nursing leadership and emphasizes an empathetic, professional attitude, resolving complaints when possible, and prioritizing patient safety.

Requirements

  • High school diploma or equivalent required.

Responsibilities

  • Handle front-office reception and general administrative duties.
  • Greet, welcome, and appropriately direct visitors, vendors, and other outside guests.
  • Notify facility personnel when visitors arrive.
  • Maintain security by following established procedures, including monitoring the guest logbook and issuing visitor badges when required.
  • Track inventory and work with supply vendors to keep the office well stocked.
  • Answer and transfer telephone calls or take messages.
  • Handle facility inquiries and provide general information.
  • Sort and deliver incoming mail and send outgoing mail.
  • Copy, file, and update paper and electronic documents.
  • Perform other functions and tasks as assigned.
  • Provide personal care services to patients under the direction of clinical or nursing leadership.
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