Administrative Clerk - Full-Time Day Shift

Southcoast Behavioral Health•Dartmouth, MA

2d•$23 - $27

About The Position

Southcoast Behavioral Health is seeking a full-time Administrative Clerk to perform general clerical duties in accordance with the facility’s office procedures. The role handles front-office reception and administrative tasks, provides courteous service to visitors and callers, supports office supply and mail processes, and helps maintain facility security procedures. The position is based at Southcoast Behavioral Health, a 192-bed mental health treatment center in Dartmouth, Massachusetts, serving pediatric, adolescent, adult, and geriatric patients, including adults with co-occurring mental health and substance use disorders. The job description also states that the employee provides personal care services to patients under the direction of clinical or nursing leadership, maintains a positive, empathetic, and professional attitude, works to resolve complaints when patient needs are not met, and recognizes patient safety as a priority.

Requirements

High school diploma or equivalent required.

Responsibilities

Handle front-office reception and general administrative duties.
Greet, welcome, and appropriately direct visitors, vendors, and other outside guests.
Notify facility personnel when visitors arrive.
Follow established security procedures, including monitoring the guest logbook and issuing visitor badges when required.
Track inventory and work with supply vendors to maintain office supplies.
Answer and transfer telephone calls or take messages.
Handle facility inquiries and provide general information.
Sort and deliver incoming mail and send outgoing mail.
Copy, file, and update paper and electronic documents.
Provide personal care services to patients under the direction of clinical or nursing leadership.
Maintain a positive, empathetic, and professional attitude toward customers, work to resolve complaints when patient needs are not met, and prioritize patient safety.
Perform other functions and tasks as assigned.