Administrative Clerk II - Paragon Infusion Centers

Elevance Health•Plano, TX
•Hybrid

About The Position

The Administrative Clerk II at Paragon Infusion Centers performs routine but varied clerical duties in accordance with standard procedures. The position is hybrid and requires working in the Plano, Texas office three days per week, on Tuesday, Wednesday, and Thursday. Candidates must be within a reasonable commuting distance unless an accommodation is granted as required by law. The role exchanges information by phone and with customers, suppliers, and company associates; handles incoming mail and email; maintains records and files; processes and summarizes documents and information; prepares reports; scans claims and related documents; and flags quality issues while maintaining production logs. Basic office equipment is used. Elevance Health describes itself as a health company focused on improving lives and communities and making healthcare simpler. Its work culture emphasizes company values, shared success, and personal and professional growth.

Requirements

  • High school diploma or equivalent, and at least 2 years of related work experience; or an equivalent combination of education and experience.
  • Ability to work at the Plano office three days per week (Tuesday, Wednesday, and Thursday); candidates must be within reasonable commuting distance unless an accommodation is granted as required by law.

Nice To Haves

  • Experience with Microsoft Office suite.
  • Experience with Genysis and CareTend.
  • Ability to learn different computer systems and toggle between multiple screens.

Responsibilities

  • Make and receive phone calls to exchange information and accomplish tasks.
  • Contact customers, suppliers, and company associates to exchange information.
  • Receive, sort, and distribute incoming mail and email communication.
  • Set up and maintain records, logs, and files.
  • Receive, classify, reconcile, consolidate, summarize, process, and code documents and information.
  • Compile regular and special reports using established formats and procedures.
  • Scan claims, correspondence, and other related documents, and maintain equipment as needed.
  • Flag quality issues and maintain production logs.
  • Use basic office equipment.

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs (unless covered by a collective bargaining agreement)
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability benefits
  • 401(k) with company match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
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