Administrative Claims Supervisor
About The Position
A company built to serve you. It's your career, Shelter it! This role is responsible for supervising Home Office Claims Administration personnel and Home Office Support Services regarding claims administration. The position involves establishing and maintaining relationships with various vendors to meet the Claims Department needs, overseeing communications with field personnel and agents regarding claims inquiries and concerns, and managing the Reserve Review process for the Claims Department. The supervisor will also maintain up-to-date knowledge of company policies and departmental procedures, develop and implement work procedures and manuals, and assist with personnel selection and training. Additionally, the role supports the Home Office Claims Management Team with various duties as requested.
Requirements
- Excellent communication skills, both oral and written
- Superior organizational skills and ability to make oral presentations
- Ability to quickly analyze, comprehend, and interpret data, reports, and laws
- Experience in project and vendor management
- Ability to research, analyze and make decision for processing non-routine claims data
- Background in general insurance at an administrative level, demonstrating decision-making skills and the ability to lead and direct others
- Ability to perform the essential functions of the position, with or without a reasonable accommodation.
Responsibilities
- Supervising Home Office Claims Administration personnel and Home Office Support Services regarding claims administration.
- Establishing and maintaining relationships with various vendors to meet the Claims Department needs.
- Overseeing communications with field personnel and agents with regard to claims inquiries and concerns.
- Managing the Reserve Review process for the Claims Department.
- Maintaining up to date knowledge of company policies and departmental procedures.
- Developing, implementing, and maintaining work procedures and procedure manuals.
- Assisting with the selection and training of personnel in assigned sections.
- Assisting the Home Office Claims Management Team with various duties as requested.
Benefits
- Health, Dental, Voluntary Vision and Prescription Drug Insurance
- Savings and Profit Sharing 401(k)
- Paid Time Off for Sick and Personal Leave, Vacation and Holidays
- Vitality Wellness Program
- "Dress for Your Day" Dress Code
- Flexible Scheduling
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
