Administrative Case Manager

Merakey•Carlisle, PA

About The Position

Merakey is seeking an Administrative Case Manager for its program in Carlisle, Pennsylvania. The role assists with processing intakes into the BSU and provides case management services to consumers with mental illness. Services are provided as needed and may include assessing services and resources, contacting families and other significant people in consumers’ lives, problem-solving assistance, and advocacy to improve consumers’ life situations, promote choice, improve services, and eliminate stigma. Case managers may be assigned specific responsibilities for adult, child, or State Hospital consumers and may be assigned other consumers as workload requires. The position also obtains authorizations for services, maintains consumer records, completes reporting and liability determinations, assists consumers with disability and benefits access, and monitors service delivery.

Requirements

  • Bachelor’s degree in psychology, social work, psychiatric nursing, or a related field.

Nice To Haves

  • One year of experience in the human services field is preferred.

Responsibilities

  • Assist in processing intakes into the BSU as assigned.
  • Provide case management services to consumers with mental illness, including assistance with assessing services and resources, contact with families, friends, school personnel, and significant others, problem-solving assistance, and advocacy.
  • Obtain authorization for appropriate services required by consumers.
  • Record significant consumer information, including correspondence, in BSU files.
  • Complete statistical and reporting forms required by Merakey, the County, and the State.
  • Complete liability determinations as assigned.
  • Verify disability and assist consumers seeking benefits through Social Security, Social Security Disability, and DPW Disability.
  • Monitor service delivery by reviewing evaluations, progress notes, treatment plans, and service plans.

Benefits

  • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
  • Retirement plan with pre-tax and Roth (after-tax) employee contribution options.
  • DailyPay access to earned pay.
  • Goga well-being platform with self-care tools and resources.
  • Care.com access for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through the Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Free online personal development classes through Pryor Online Learning.
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