Administrative Care Tech

HCA Healthcare•Dallas, TX
•Onsite

About The Position

The Administrative Care Tech contributes to high-quality, patient-centered care by performing clerical tasks, serving as the unit receptionist, and helping the patient care team maintain a clean, organized, and safe environment. The role also assists nursing staff in providing basic patient care. This is a full-time position in Medical City Children's Pedi Trauma, working nights from 7 p.m. to 7 a.m. with rotating weekends.

Requirements

  • High school graduate or GED.
  • Obtain Basic Cardiac Life Support within 30 days of employment start date.
  • Obtain Nonviolent Crisis Intervention within 90 days of employment start date.

Nice To Haves

  • CNA or PCT certification preferred.
  • Previous Unit Secretary or healthcare administration experience highly preferred.

Responsibilities

  • Greet patients and visitors in waiting areas, direct them to other departments, and keep them informed of wait times.
  • Maintain a positive, customer-oriented demeanor.
  • Perform patient-centered secretarial tasks, including physician order entry and creating, labeling, and organizing patient charts.
  • Disassemble and file charts after discharge.
  • Maintain patient confidentiality.
  • Round and respond to call lights and patient requests.
  • Assist with setting up, removing, and cleaning equipment.
  • Identify malfunctioning equipment and initiate repairs.
  • Monitor the unit and patient rooms to assess supply availability.
  • Assist nursing staff with basic patient care.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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