Administrative Associate

Sentara Hospitals•Virginia Beach, VA
•Onsite

About The Position

Sentara Princess Anne Hospital’s Intensive Care Unit is hiring a part-time Administrative Associate for day shifts, working 16 hours per week across two 8-hour shifts. The employee must be available Monday, Tuesday, Wednesday, and Thursday. The Administrative Associate performs administrative and operational tasks and provides clerical support to the assigned unit or department. Duties include managing patient records, scheduling appointments, and handling patient inquiries. The role collaborates with medical staff, management, patients, family members, and visitors to support high-quality care. The Administrative Associate serves as the unit’s first point of contact for patients, family members, and visitors and is expected to provide excellent customer service. The position is based at Sentara Princess Anne Hospital in Virginia Beach, Virginia. The hospital is a 174-bed acute care facility serving southern Virginia Beach and neighboring communities.

Requirements

  • High school graduation or equivalent is required.
  • Availability Monday, Tuesday, Wednesday, and Thursday.

Nice To Haves

  • Excellent customer service experience.
  • Previous experience working in a fast-paced environment.

Responsibilities

  • Provide administrative and clerical support to the assigned unit or department.
  • Manage patient records.
  • Schedule appointments.
  • Handle patient inquiries.
  • Collaborate with medical staff, management, and patients to support the delivery of high-quality care.
  • Serve as the first point of contact for patients, family members, and visitors on the assigned unit.
  • Provide excellent customer service.

Benefits

  • Medical, dental, and vision plans.
  • Adoption, fertility, and surrogacy reimbursement up to $10,000.
  • Paid time off, sick leave, and holidays.
  • Paid parental and family caregiver leave.
  • Emergency backup care.
  • Long-term and short-term disability and critical illness plans.
  • Life insurance.
  • 401(k)/403(b) with employer match.
  • Tuition assistance of $5,250 per year and discounted educational opportunities through Guild Education.
  • Student debt pay down up to $10,000.
  • Pet insurance.
  • Legal resources plan.
  • Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria.
  • Additional compensation may include shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities.
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