Administrative Associate
About The Position
Sentara Norfolk General Hospital’s 6RP Oncology unit is hiring a full-time, day-shift Administrative Associate. The position works 40 hours per week in 12-hour shifts from 7 a.m. to 7 p.m., with days varying. The Administrative Associate performs administrative and operational tasks and provides clerical support to the assigned unit or department. Duties include managing patient records, scheduling appointments, and responding to patient inquiries. The role collaborates with medical staff, management, patients, family members, and visitors to support high-quality care and provide excellent customer service. The position serves as the first point of contact for patients, family members, and visitors on the assigned unit. The base pay range for full-time employment is $19.53–$28.86 per hour. Compensation may vary based on qualifications, experience, location, market conditions, and business needs. Additional compensation may include shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonuses. An annual discretionary bonus may be available if system and employee eligibility criteria are met.
Requirements
- High school graduation or equivalent is required.
Nice To Haves
- Excellent customer service skills.
- Experience performing basic data entry, filing, photocopying, or similar tasks.
- Microsoft Office experience.
- One year of experience in a medical environment.
- Completion of a healthcare-related certificate program.
Responsibilities
- Provide administrative support to the assigned unit or department.
- Perform administrative, operational, and clerical tasks.
- Manage patient records and schedule appointments.
- Handle patient inquiries.
- Serve as the first point of contact for patients, family members, and visitors on the assigned unit.
- Collaborate with medical staff, management, and patients to support high-quality care.
- Apply excellent customer service skills.
Benefits
- Medical, dental, and vision plans.
- Adoption, fertility, and surrogacy reimbursement up to $10,000.
- Paid time off and sick leave, including vacation and holidays.
- Paid parental and family caregiver leave.
- Emergency backup care.
- Long-term and short-term disability and critical illness plans.
- Life insurance.
- 401(k)/403(b) with employer match.
- Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education.
- Student debt pay down up to $10,000.
- Pet insurance.
- Legal resources plan.
- Potential annual discretionary bonus, subject to established system and employee eligibility criteria.
- Educational assistance or student loan repayment.
- Paid military leave.
- Voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
