Administrative Associate

Sentara Hospitals • Norfolk, VA

3d • Onsite

About The Position

Sentara Norfolk General Hospital 6RP Oncology is hiring a full-time Administrative Associate to provide administrative and operational support to the assigned unit or department. The role provides clerical support, manages patient records, schedules appointments, and responds to patient inquiries. It involves collaborating with medical staff, management, and patients to support the delivery of high-quality care. The associate serves as the first point of contact for patients, family members, and visitors on the assigned unit and is expected to provide excellent customer service.

This is a day-shift position working 40 hours per week in 12-hour shifts, from 7 a.m. to 7 p.m.; workdays vary. The base pay range for full-time employment is $19.53–$28.86 per hour. Additional compensation may be available, including shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonuses. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Requirements

• High school graduation or equivalent is required.

Nice To Haves

• Excellent customer service skills.
• Experience performing basic data-entry tasks, filing, photocopying, and similar duties.
• Experience with Microsoft Office.
• One year of experience in a medical environment.
• Completion of a healthcare-related certificate program.

Responsibilities

• Provide administrative support to the assigned unit or department.
• Provide clerical support and manage patient records.
• Schedule appointments and handle patient inquiries.
• Serve as the first point of contact for patients, family members, and visitors on the assigned unit.
• Apply excellent customer service skills while interacting with patients, families, and visitors.
• Collaborate with medical staff, management, and patients to support high-quality care.

Benefits

• Medical, dental, and vision plans.
• Life and disability insurance, including long-term and short-term disability and critical illness plans.
• 401(k)/403(b) with employer match.
• Paid time off, sick leave, and holidays.
• Paid parental and family caregiver leave, as well as paid military leave.
• Adoption, fertility, and surrogacy reimbursement up to $10,000.
• Emergency backup care.
• Tuition assistance of up to $5,250 per year and discounted educational opportunities through Guild Education.
• Educational assistance or student loan repayment; student debt pay-down of up to $10,000.
• Pet insurance.
• Legal resources plan.
• Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED