Administrative Associate II - A&R60083378

State of North Carolina•Wake County, NC

2d•Onsite

About The Position

The Administrative Associate II provides direct records storage services to state government agencies and participates in the day-to-day operations of the State Records Center’s three facilities. The work unit processes approximately 5,000 individual files through reference services and approximately 15,000 boxes through transfer, shelving, and disposition each year. Staff assist state government employees and the public by phone, email, and in person, support facility management and security, and are responsible for maintaining the integrity and confidentiality of stored records. The position is based at 215 N. Blount St., Raleigh, North Carolina. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The role involves physically demanding records-handling work, including moving boxes and operating vehicles and material-handling equipment. The Government Records Section administers records-management services for state and local government, while the State Agency Services Unit operates the State Records Center and its three storage facilities.

Requirements

High school diploma or GED and one year of administrative experience, or an equivalent combination of education and experience.
Ability to perform physically demanding work on a daily basis and for extended periods, including lifting, carrying, pushing, pulling, shelving, retrieving, and moving records boxes weighing up to 50 pounds.
Ability to safely operate and maneuver vehicles and material-handling equipment, including a two-ton truck, manual and motorized pallet jacks, and fully loaded carts weighing up to 500–1,750 pounds, including in confined spaces and tight areas.
Ability to work safely and effectively in crowded, dusty, minimally environmentally controlled indoor and outdoor conditions and follow established safety procedures.
Valid U.S.-issued driver’s license or ability to obtain one within 90 days of employment.
Must be available to work Monday through Friday, 8:00 a.m. to 5:00 p.m.
Must have or be able to obtain required safety training on equipment.

Nice To Haves

Strong attention to detail and ability to accurately perform records storage, retrieval, shelving, refiling, interfiling, and disposition-related activities while maintaining record integrity and confidentiality.
Ability to work effectively independently and cooperatively, prioritize assigned work, and adapt to changing operational needs.
Ability to use computers and related software, including commonly available and internally developed applications.
Ability to communicate and interact effectively with internal and external staff and the public.
General knowledge of state government organization and functions.

Responsibilities

Receive records from state agency offices by preparing and delivering transfer supplies such as boxes, tape, and labels; picking up records from Raleigh-based offices; and receiving deliveries from offices outside Raleigh.
Provide requested services to the Records Description Unit when it receives local government records, and shelve received records according to established procedures.
Provide access to stored records, primarily to the agency that created them and occasionally to authorized third parties.
Refile records after they have been retrieved for use and interfile records newly found by the creating agency that were not originally transferred.
Assist in identifying and removing records approved for destruction or transfer to the custody of the State Archives.
Guide records creators on preparing records for storage, retrieval and return to storage, and disposition.
Assist with day-to-day operations and facility management, including security.
Maintain the integrity and confidentiality of records in storage.