Administrative Associate II-MOH60084014

State of North Carolina•Brunswick, GA

10d•$31,200 - $36,167•Onsite

About The Position

Positions in this class are characterized by their performance of a variety of basic hospitality, visitor services, and office support duties. Position requires knowledge of the office or work unit policies and procedures to communicate information involving programs, functions, and services. Duties performed may include preparation of documents and reports, the use of office technology, compiling records, organizing and maintaining files, posting information, greeting, referring, assisting visitors, clients, staff, and others, mail distribution, and photocopying. To engage and welcome the public by providing clear greetings, orientations, and introductions to the North Carolina Maritime Museum at Southport.

Requirements

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Nice To Haves

Proficient with Microsoft Outlook and/or other time management/calendar software.
Previous experience interacting with the general public.
Previous experience working with volunteers.
Previous museum, public history, or hospitality experience.

Responsibilities

Coordinate and organize museum volunteer schedules.
Visitor and Group Orientation.
Assist the public in answering questions or addressing concerns.
Assist staff with public and educational programming when needed.
Keep track of and compile visitation statistics and reports for Museum Manager, make museum purchases, keep track of supply inventories, etc. as assigned.
Visitor Center/Front Desk Responsibilities include keeping front desk and public areas stocked, clean, and orderly.