Administrative Associate II
About The Position
The North Carolina Early Intervention Section (NC EIB) is a part of the N.C. Division of Child and Family Well Being. It is the lead agency for the N.C. Infant-Toddler Program (ITP). The Infant-Toddler Program provides supports and services for families and their children, birth to three who have special needs. Research shows that this time period is critical. It offers a window of opportunity to make a positive difference in how a child develops and learns. Children's Developmental Services Agencies (CDSAs) across North Carolina work with local service providers to help families help their children succeed. The primary purpose of this position is to provide a variety of business and clerical support functions that allow the CDSA to maximize agency revenues and staff efficiency and comply with state and federal requirements. This position serves as a member of a team with shared work responsibilities including, reception duties, billing and reimbursement, providing clerical support to direct services staff, and creating and maintaining client medical records following applicable agency, state and federal laws and guidelines. The position is also responsible for data entry of client information in computer databases, responding to requests for client information from other agencies, and archiving records according to agency and state guidelines. Duties may be adjusted in response to staffing patterns and/or to meet the needs of the agency.
Requirements
- High school or General Educational Development (GED) diploma and one year of administrative experience.
- An equivalent combination of education and experience.
Nice To Haves
- Experience with Windows and Microsoft office programs, including proficiency with Microsoft Word and Excel.
- Knowledge of any other programs is a plus.
- Must be able to multi-task in a busy office environment and work effectively with a diverse population.
- Must have customer service skills and be able to interact and communicate with the public.
- Attention to detail, ability to prioritize and organizational skills are essential to this position.
Responsibilities
- Provide a variety of business and clerical support functions to maximize agency revenues and staff efficiency and comply with state and federal requirements.
- Serve as a member of a team with shared work responsibilities including reception duties, billing and reimbursement, and providing clerical support to direct services staff.
- Create and maintain client medical records following applicable agency, state and federal laws and guidelines.
- Enter client information into computer databases.
- Respond to requests for client information from other agencies.
- Archive records according to agency and state guidelines.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- Paid vacation
- Sick leave
- Community service leave
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
