Administrator Assistant

UG2 • Boston, MA

7d

About The Position

The Administrative Assistant performs administrative and clerical duties that support day-to-day operations. UG2 is seeking a highly professional, enthusiastic, detail-oriented individual with strong organizational skills who can take high-level direction and independently complete tasks efficiently and accurately. The position reports to the Account Manager and Area Operations Manager.

Responsibilities include supporting work order management; coordinating and monitoring work orders and requests; logging work orders in a monthly tracker; dispatching Quick Responses; preparing reports, memos, and other documents; onboarding new vendors and one-time customers; supporting billing by preparing, submitting, and tracking invoices and billable hours or services for accuracy and timely payment in coordination with finance or accounting; communicating with staff and clients as directed by the Account Manager; assisting with HR employee new hires; and performing other assigned duties.

UG2 provides facility services and solutions across commercial, corporate, education, retail, public venue, healthcare, life science, and industrial markets. Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts, with regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, and Sunnyvale.

Requirements

• At least one year of customer service experience.
• Strong computer and communication skills.
• Excellent organizational skills.
• Ability to handle multiple tasks simultaneously.
• Excellent attendance and punctuality.
• Attention to detail and high accuracy.
• Strong multitasking skills and ability to produce results under pressure.
• Proficiency in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Assist with work order management.
• Coordinate and monitor work orders and requests.
• Log all work orders in the monthly tracker.
• Dispatch Quick Responses (QRs).
• Prepare reports, memos, and other documents as needed.
• Onboard new vendors and one-time customers.
• Prepare, submit, and track invoices and billable hours or services, ensuring accuracy and timely payment in coordination with finance or accounting departments.
• Communicate with staff and clients as directed by the Account Manager.
• Assist with HR employee new hires.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed