Administrative Assistant (12 month contract)

The Canada Life Assurance CompanyWinnipeg, MB
Hybrid

About The Position

The Administrative Assistant will be responsible for classifying and uploading documents related to new and ongoing disability claims. This role is also responsible for sending correspondence related to outstanding information requested for disability claims.

Requirements

  • Attention to detail
  • Ability to multi-task within multiple programs in a dual screen environment
  • Ability to handle and identify large volumes of mail
  • Ability to work well independently and as part of a team
  • Well developed organizational, time management and prioritization skills
  • Proficient user in MS Office including Outlook, Word, Excel, Teams
  • Strong typing and data entry skills
  • Strong communication skills
  • Well-developed problem-solving skills
  • Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

Nice To Haves

  • Experience using MS Teams an asset
  • Bilingual French as asset

Responsibilities

  • Efficient and accurate entry of data and upload of documents related to new and ongoing claims in Canada Life eDisability systems
  • Efficient and accurate upload of claims forms and other documents to correct work queues
  • Identify and appropriately edit correspondence template to follow up outstanding information requested for disability claims
  • Work with DMSO and Central Services staff to ensure client specific needs are met
  • Assist with other support functions as required
  • Sorting, receiving, and processing physically received mail

Benefits

  • Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
  • Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
  • Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
  • Financial Security: Company-matching pension plan, share ownership program and additional investment options.
  • Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
  • Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
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