Administrative Assistant

BFL CANADAMontreal, QC
Hybrid

About The Position

We offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support. We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values. We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs. We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events. We are looking for an Administrative Assistant to join our Montreal office! As an Administrative Assistant, you will be responsible for supporting our team of Client Service Representatives and Managers. You will ensure that all documents are issued, and data is accurately entered to support our clients and positively reflect the company. If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Requirements

  • Experience in a similar position, preferably in the insurance industry.
  • Good knowledge of the MS Office Suite (Excel, PowerPoint, Outlook, and Word).
  • Bilingual with strong verbal and written communication skills in French and in English as the candidate will be required to interact in English with stakeholders (colleagues and clients) outside Quebec.
  • Client-service oriented, with a proven ability to respond to client needs with professionalism and efficiency.
  • Strong analytical and problem-solving skills.
  • Effective time management and organizational skills.

Nice To Haves

  • Knowledge of EPIC system, an asset.

Responsibilities

  • Create, document, and maintain up-to-date client files.
  • Send policies, endorsements, and changes.
  • Process invoices accurately.
  • Send correspondence as required.
  • Handle accounts receivable.
  • Answer incoming calls and welcome guests.
  • Coordinate the renewal or acquisition of broker licenses for the team.
  • Perform other tasks and special projects as needed.

Benefits

  • competitive salaries
  • generous medical and dental coverage
  • telemedicine
  • employee and family assistance program
  • retirement and savings programs
  • hybrid work program
  • wellness allowance
  • year-round social activities and events
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