Adminstrative Assistant

The Goddard School•Charlotte, NC

4d•Onsite

About The Position

We are seeking a highly organized, dependable, and proactive Administrative Assistant to join our team. This position plays a vital role in supporting the daily administrative operations of our school. The ideal candidate is detail-oriented, professional, and able to multitask in a fast-paced environment while maintaining a positive and welcoming attitude toward children, families, and staff.

Requirements

Strong organizational and time-management skills.
Excellent verbal and written communication abilities.
Professional, positive, and customer-service-oriented demeanor.
Ability to multitask and prioritize responsibilities effectively.
Detail-oriented with strong problem-solving skills.
Dependable, self-motivated, and proactive.
Ability to work independently and collaboratively as part of a team.
Strong computer proficiency, including Microsoft Office Suite, email, and general office software.
Ability to maintain confidentiality and handle sensitive information with professionalism.
High school diploma or equivalent required.

Nice To Haves

Associate’s degree or coursework in Business Administration, Education, or a related field preferred.
Previous administrative, customer service, or office management experience preferred.
Experience working in a licensed childcare center, preschool, educational setting, or customer-facing environment is a plus.

Responsibilities

Greet and assist families, visitors, and prospective families in a professional, friendly, and welcoming manner.
Answer incoming phone calls, direct inquiries appropriately, and provide exceptional customer service.
Assist with administrative documentation, filing, data entry, and general office organization.
Support school leadership with scheduling, calendar management, and daily administrative tasks.
Assist with family communications, newsletters, and school updates.
Maintain student and staff records while ensuring confidentiality of all information related to children, families, staff, and school operations.
Support enrollment activities, including tours, inquiries, and onboarding new families.
Process paperwork and assist with licensing documentation and compliance requirements.
Order and maintain office supplies and ensure the front office remains organized and welcoming.
Provide operational and administrative support to the leadership team as needed.
Assist with special events, school functions, and other school-wide initiatives.
Serve as a positive representative of the school while fostering strong relationships with families, staff, and the community.