Administrative Assistant Healthcare Front Office Reception

The Oncology Institute of Hope and Innovation•Cerritos, CA

5d•Onsite

About The Position

The Oncology Institute (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients. As an Administrative Assistant in our corporate office, you play a vital role in supporting the people, processes, and communication that help our oncology practice deliver compassionate, patient-centered cancer care. We offer a collaborative and mission-driven workplace where your organization, professionalism, and attention to detail directly contribute to smoother operations, stronger teams, and a better experience for the patients and communities we serve. The Administrative Assistant for the Corporate Office plays a key role in ensuring smooth day-to-day operations by managing front desk responsibilities, coordinating office logistics, and providing administrative support to corporate leaders. This individual is the first point of contact for visitors and callers, and is instrumental in maintaining a professional and welcoming office environment.

Requirements

High School Diploma or G.E.D.
1 or more years of administrative or related experience
Excellent verbal and communication skills
Excellent organizational and planning skills; able to keep track of tasks/deliverables for ongoing efforts
Team player who thrives in a fast-paced setting, moving quickly while being an excellent partner to the team and cross-functional partners
Ability to organize and prioritize competing tasks while maintaining strong attention to detail
Strong time management skills with the ability to meet deadlines
Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software

Nice To Haves

Experience supporting executives in multiple time zones preferred
Bilingual Spanish preferred

Responsibilities

Greet and assist visitors, ensuring a positive and professional experience.
Answer and direct incoming calls appropriately.
Manage visitor logs and security protocols.
Receive, sort, and distribute incoming mail and faxes.
Prepare outgoing mail and packages.
Monitor and order office supplies, ensuring inventory is stocked and organized.
Provide calendar support to designated corporate leaders, including scheduling meetings and coordinating logistics.
Reserve conference rooms and assist with meeting setup (e.g., AV equipment, catering, materials).
Assist with document preparation, filing, and data entry.
Support internal communications and distribute memos or announcements.
Coordinate office maintenance requests and liaise with building management as needed.
Assist with setup and tear down of corporate events.
Provide support to Administrative Coordinators as needed.
Run local errands occasionally to pick up supplies.
Perform all other assigned duties and tasks as requested to support the needs of TOI.