Administrative Assistant (In Office)

First American•Boston, MA

1d•$25 - $34•Onsite

About The Position

Join a collaborative team where your organizational expertise and customer-focused approach help drive operational excellence. At First American, we provide our employees with the tools, technology, and support needed to succeed while delivering exceptional service across the organization. We are seeking an Administrative Assistant to provide critical support to a department, management team, and/or executive leadership. In this role, you will help ensure the efficient day-to-day operation of the office by coordinating administrative activities, managing communications, and serving as a key resource for department and company information. Working with confidential and sensitive information, you will play an important role in supporting business objectives, fostering collaboration, and contributing to the overall success of the team.

Requirements

High school diploma or equivalent required; some college coursework preferred.
2–4 years of administrative support experience, preferably in a fast-paced professional environment.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Strong organizational and time-management skills with the ability to prioritize multiple tasks and deadlines.
Excellent written and verbal communication skills, including strong grammar and proofreading abilities.
Demonstrated attention to detail and commitment to producing accurate, high-quality work.
Ability to exercise discretion and maintain confidentiality when handling sensitive information.
Strong problem-solving skills and the ability to think proactively and independently.
A positive, service-oriented approach with a commitment to supporting colleagues, leaders, and customers.
Ability to build effective working relationships and collaborate across teams.

Responsibilities

Provide administrative support to a department, leadership team, or executive, helping drive efficiency and day-to-day operations.
Serve as a trusted resource for department and company information, responding to inquiries and connecting team members with the right resources.
Prepare, edit, and distribute correspondence, reports, presentations, and other business documents.
Research, gather, and organize information for reports, projects, and special assignments.
Manage calendars, schedule meetings, coordinate travel arrangements, and support related logistics.
Review and prioritize meeting requests, gathering relevant information and facilitating scheduling decisions.
Screen and respond to phone calls and email inquiries with professionalism and a customer-focused mindset.
Coordinate department meetings and events, including logistics, materials, and follow-up activities.
Prepare meeting notes, track action items, and help ensure timely completion of key deliverables.
Support office operations through activities such as ordering supplies, processing expense reports, maintaining records, and assisting visitors.
Handle confidential and sensitive information with discretion and sound judgment.
Contribute to special projects and other responsibilities as assigned.
Intake original closing documents for internal distribution.
Distribute post-closing packages to customers as well as other file wrap up tasks as needed.