Administrative Assistant

ABA Pathways LLCAlpena, MI
$15 - $20Onsite

About The Position

The Administrative Assistant will provide secretarial and administrative support to management and other staff. This role involves managing client and staff schedules, handling communications, maintaining office supplies and equipment, and ensuring the organization and privacy of confidential documents. The ideal candidate will be organized, detail-oriented, efficient, self-motivated, and possess good communication and problem-solving skills, with knowledge of Google Suite.

Requirements

  • Organized
  • Attention to detail
  • Efficient
  • Self-motivated and independent
  • Good communication
  • Able to problem solve
  • Knowledge of Google Suite

Responsibilities

  • Provide secretarial and administrative support to management and other staff
  • Complete the schedule for all clients, including ABA line therapy, ABA supervision, ABA family guidance, OT services, and SLP services (as applicable)
  • Create and maintain staff schedules, including but not limited to checking schedules in Measure for accuracy and approving for payroll
  • Answer general phone inquiries using a professional and courteous manner
  • Direct phone inquiries to the appropriate staff members
  • Communicate with client’s families sensitive matters such as session cancellations, client-related incidents, client illness, and other relevant issues
  • Assist families and staff with MeasurePM, including helping collect guardian signatures
  • Greet patients/suppliers/visitors to the organization in a professional and friendly manner
  • Sort incoming mail, faxes, and courier deliveries for distribution
  • Prepare and send outgoing faxes, mail, and courier parcels
  • Conduct basic cleaning duties, including but not limited to disinfecting and organizing, vacuuming, wiping down commonly used surfaces, and take care of emergency cleaning situations
  • Receive, store, and organize the office supplies ensuring that basic supplies are always available
  • Organize clinic storage cabinets and rooms
  • Coordinate the maintenance of office equipment and furniture
  • Scan, upload, and file confidential client and staff documents while maintaining their privacy
  • Be an exemplary role model for Pathways policies, procedures, and values
  • Maintain appropriate and professional boundaries with client families in the center and on social media to avoid dual relationships or other unethical situations
  • Other intentional duties as assigned
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