Administrative Assistant

Acoustical Sheetmetal CompanyVirginia Beach, VA
Onsite

About The Position

Acoustical Sheetmetal Company, a privately-owned custom manufacturer of generator enclosures located in Virginia Beach, Virginia is in search of a Field Service Administrative Assistant to perform a variety of duties in support of our expanding field service organization.

Requirements

  • Experience in a fast-paced environment.
  • Knowledge of field service or manufacturing operations and processes a plus.
  • Excellent oral and written communication skills with experience in customer service
  • Advanced level of proficiency with Microsoft Office products
  • Demonstrated ability to multi-task and prioritize
  • Superb organization and time-management skills
  • Clear driving record
  • Deadline and detail oriented
  • Ability to work with diverse teams, multiple organization levels and across business functions

Nice To Haves

  • Knowledge of field service or manufacturing operations and processes

Responsibilities

  • Develop and utilize systems under the direction of the Field Service Manager to: Schedule field service projects
  • Publish field service reports based on input from field service staff
  • Track outstanding work needed to be scheduled and coordinate with manager to schedule work, communicate schedules to customers and prepare dispatch instructions to staff assigned to project
  • Provide timely quotes to customers and ensure receipt of purchase orders before work performed
  • Work with accounting to invoice projects promptly upon completion of work
  • Assess actual project costs versus estimates and recommend improvements in the quote process
  • Maintain all project specific information in electronic filing systems easily accessible to the department and others in the organization
  • Coordinate schedule and specific site needs with customers including: Special paperwork needed for site access, Working hours on site, Point of contact while on site
  • Track hours and receipts to projects
  • Assemble support for credit card charges with receipts provided by field service staff
  • Coordinate with manufacturing and other operations personnel to ensure delivery or manufacture of parts needed by field service staff
  • Assist field service staff as needed with expediting parts and supplies to work sites
  • Drop off and pick up parts and supplies as needed
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service