Administrative Assistant / Chester (Catawba)
About The Position
The Administrative Assistant supports daily operations at the Catawba Community Mental Health Center in Chester, South Carolina. Under the general supervision of the Clinic Director, this position performs complex administrative functions related to patient care, medical records, facilities operations, and general administration. The role supports patient admissions, billing and insurance documentation, clinical personnel, payments, records requests, and Patient Assistance Program (PAP) applications. Employees must comply with corporate compliance policies, risk management plans, and required annual training. This position is considered essential and may be called back during disasters or emergencies.
Requirements
- High school diploma and work experience directly related to the area of employment; a bachelor's degree may substitute for the related work experience.
- Ability to lift 5 pounds.
- Strong written and verbal communication skills.
- Ability to deal courteously and effectively with the public.
Nice To Haves
- Bilingual ability in English and Spanish, or another language.
- Healthcare or related experience.
Responsibilities
- Conduct administrative patient admission processes and resolve incomplete, erroneous, or insufficient admission information.
- Collect and verify patient consents, financial information, prior authorizations, and billing documentation.
- Research and update patient records with complete, current billing and insurance information across multiple software programs.
- Follow applicable agency, state, insurance-provider, and compliance requirements to support fair and ethical billing and intake procedures.
- Provide clerical support to clinical personnel and distribute and respond to mail and faxes.
- Collect patient vital signs, including pulse, blood pressure, height, and weight.
- Perform cashier duties, including requesting, documenting, and depositing patient payments.
- Respond to medical record requests.
- Coordinate and complete PAP applications for the CCMHC catchment area.
- Comply with corporate compliance policies and procedures, risk management plans, and required annual training.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long-term disability insurance
- Life insurance for employees, spouses, and children
- 15 days of annual vacation leave per year
- 15 days of sick leave per year
- 13 paid holidays
- Paid parental leave
- S.C. Deferred Compensation Program
- Retirement benefit choices through the State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
