Administrative Assistant- ACT/FACT Assertive Community Treatment - Exton Chester County

St. Luke’s University Health Network•Exton, PA

12d

About The Position

The Administrative Assistant performs administrative duties and facilitates communication among the organization, the Network, and the community. The role supports the Administrator in achieving Agency goals through patient interaction, correspondence, responsiveness, and proactive communications. The position also contributes to department operations by maintaining records and policy documents, supporting meetings, assisting with data collection, and handling complaints in accordance with Network policy.

Requirements

Five years of experience as a secretary or administrative assistant.
Ability to complete clerical and secretarial duties.
Tact, courtesy, initiative, sound judgment, and ability to follow direction.
Ability to work with people in a diplomatic manner.
Ability to work independently or with minimal supervision.
Computer proficiency in basic and some advanced features of Microsoft Word, PowerPoint, Excel, Access, Visio, and Adobe Acrobat.
Physical ability to occasionally lift and/or carry 50 pounds and frequently lift and/or carry 25 pounds.
Ability to stand and/or walk at least six hours in an eight-hour workday.
Frequent stooping, crouching, and handling (grasping); occasional fingering (fine manipulation).

Nice To Haves

Graduation from a secretarial or business administration program is preferred.

Responsibilities

Arrange and schedule meetings and appointments accurately and maintain the calendar.
Complete payroll documentation and submit it according to Network policy, as needed.
Compose routine correspondence for signatures.
Maintain electronic and paper files of contracts, correspondence, and related materials, as appropriate.
Participate in in-services and continuing education programs to support ongoing development.
Communicate effectively by telephone, screen calls, and refer callers to the appropriate person.
Maintain awareness of the department budget and work within its resources.
Keep organizational policy and procedure manuals and documents updated.
Prepare meeting packages as directed; set up meetings, rooms, packages, and required resources.
Take meeting minutes and attend other meetings as directed.
Use dictation systems and relevant computer applications and systems.
Design and maintain databases as needed.
Promptly handle complaints as appropriate and ensure follow-through according to Network policy.
Assist the Administrator in achieving Agency goals through patient interaction, correspondence, responsiveness, and proactive communications.
Use problem-solving skills.
Assist in gathering and recording data as requested.
Perform other related duties as assigned.