Administrative Assistant - Part-Time

Wayside Youth & Family Support Network•Milford, MA
•$21 - $24•Onsite

About The Position

Wayside Youth & Family Support Network is hiring a part-time Administrative Assistant for its Milford site. This 20-hours-per-week role supports a multidisciplinary team serving youth and families from a strengths perspective and informed by diversity, equity, and inclusion. The assistant performs data entry, collection, tracking, and reporting; sets up clients and services in the agency’s Electronic Health Record system; and maintains accurate spreadsheets for billing and census data. The role also assists with office management, including answering calls, greeting guests in the main lobby, and maintaining the overall office environment. Training will be provided in Motivational Interviewing, the Attachment, Regulation and Competency Model (ARC), and Courageous Conversations.

Requirements

  • High school diploma or GED/HiSet equivalent.
  • Experience using Excel and other Microsoft Suite products.
  • Basic computer skills, including basic operation of Outlook, Word, and Excel.
  • Ability to provide high-quality customer service and treat others respectfully.
  • Ability to work independently and as part of a team.
  • Problem-solving and analytical skills, including identifying root causes and proposing effective solutions.
  • Ability to multitask, stay organized and task-oriented, and meet deadlines.
  • Ability to identify what is needed to keep the office running and take action.

Nice To Haves

  • Some experience with insurance and billing is preferred.

Responsibilities

  • Perform data entry, data collection, tracking, and generate reports as needed.
  • Run reports and manipulate data in Excel and other programs.
  • Set up clients and services in the agency’s Electronic Health Record (EHR) system.
  • Maintain accurate Excel spreadsheets for billing and other census data.
  • Assist with office management tasks, including answering calls, greeting guests in the main lobby, and maintaining the overall office environment.
  • Contribute to a multidisciplinary team serving youth and families from a strengths perspective and informed by diversity, equity, and inclusion.

Benefits

  • Sign-on bonus, pro-rated for part-time; half paid after 6 months of employment and half after 1 year.
  • Tuition and training reimbursement.
  • PTO package with 3 wellness days.
  • 9 paid holidays.
  • Up to 3 weeks of vacation in the first year.
  • Free training and CEUs.
  • Medical benefits.
  • Financial health supports.
  • Career development opportunities.
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