CIS Administrative Assistant for Ph.D. Programs

University of the Cumberlands•Williamsburg, KY

11d

About The Position

The School of Computer and Information Sciences at the University of the Cumberlands is seeking a full-time Administrative Assistant to support its Ph.D. programs. Reporting directly to the School Dean and the Ph.D. Program Director, this role provides a broad range of administrative support to the programs and department. The position requires the ability to multitask, maintain complex schedules, and manage administrative support needs. It also contributes to the University’s mission of offering quality academic programs with Christian values to students of all backgrounds.

Requirements

Bachelor’s degree.
At least two years of experience as an administrative assistant in a college or university.
Exceptional communication skills.
Superior organizational skills and dedication to completing projects in a timely manner.
Good people skills and the ability to communicate effectively.
Outstanding telephone skills and a polite, friendly manner when working with faculty and students.
Proficiency in Microsoft Office suite.
Proficiency in Blackboard or a similar learning management system.
Ability to work a flexible schedule.

Responsibilities

Assist the Dean and Program Director with data collection and analysis, primarily for annual program assessment.
Help maintain compliance records for student engagement and attendance.
Support faculty by answering questions, providing information, locating materials, handling correspondence, obtaining textbook desk copies, assisting with travel arrangements, and preparing expense reports.
Assist students by directing them to appropriate sources of information and providing initial support with questions about classes, registration, permissions, syllabi, and the dissertation process, using established guidelines.
Schedule appointments and meetings, and research requested files, records, reports, and other documents.
Assist with course scheduling, course setup, and course checks.
Help coordinate Ph.D. dissertation defenses, residencies, and graduation ceremonies.
Review resumes and CVs in support of the faculty credentialing process.
Work collaboratively and interact effectively with colleagues, administrators, faculty, students, and external constituencies.
Attend administrative and operational meetings and take notes.
Generate memos, emails, and reports when appropriate.
Perform other job-related duties assigned by the Dean and Program Director.